Claim Services

At Hilb Group we pride ourselves on our unique risk management approach where we review our clients' claims on a regular basis and position ourselves as a liaison between the insurance company and our client. 

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This enables us to ensure our clients are getting the highest level of service from the insurer.

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Our services include, but are not limited to:

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• Claim Review & Administration​

  • Contact adjusters as needed for status/review of claims for changes or closings

  • Update monthly reports with open claim status and loss analysis

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• Management of Claims​

  • Review claims handling for efficiency and expeditious closings​

  • Assist with claims investigation 

  • Analyze the claims and make recommendations

  • Identify injury trends, repeat claimants, frequency trends, and training issues

  • Routinely meet with Regional Management for loss control purposes

  • Provide timely reports including the following:​

    • Monthly Action Item Report and Claim Summary Report

    • Claim Status Report

    • Business Income

    • Financial Statements

    • Large Loss Summary

    • Loss Trend Analysis

    • Building Appraisal

    • Advances against a claim